Last Updated: December 2025
Criswell Education Collaborative respects your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or utilize our services (including the Hotline, Case Management, and Webinars, etc.).
We may collect information about you in a variety of ways:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register for a webinar, book a consultation, or sign up for our newsletter.
Sensitive Data (Intake): For Advocacy (P2) and Fee-for-Service (P3) clients, we may collect specific information regarding educational history or disability status to provide case management. This data is handled with strict confidentiality and stored securely.
Payment Data: Financial data aimed at processing payments (credit card numbers). We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, PayPal).
Usage Data: Automatically collected information such as your IP address, browser type, and operating system when you access our site.
We use the information we collect to:
Provide and manage our services (including Advocacy and Consulting).
Process payments and refunds.
Send you email newsletters, webinar reminders, and terminology updates (you may opt-out at any time).
Respond to hotline inquiries and customer service requests.
We do not sell, trade, or rent your personal identification information to others. We may share information with:
Service Providers: Third-party vendors who perform services for us (e.g., payment processing, email delivery, hosting services).
Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Mandated Reporting: As educational and advocacy professionals, we may be Mandated Reporters. If we receive information regarding child abuse or neglect, we are required by law to report it to the appropriate authorities.
We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
While we advocate for children, our website is not designed for use by children under the age of 13. We do not knowingly collect personal data directly from children online. All data regarding children is collected from parents, guardians, or authorized educators.
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at hello@criswelleducation.org.
If you have questions about this Privacy Policy, please contact us at:
Email: hello@criswelleducation.org
Phone: 202-677-3771
